Tipping

Tipping is common in Sri Lanka and generally appreciated. Many restaurants include a 10% service charge, but leaving a small additional tip for good service is common. Hotel staff, drivers, and tour guides are also usually given small tips.

Sockets and voltage

Sri Lanka uses plug types D, G, and M. The standard voltage is 230 V with a frequency of 50 Hz, so travelers may need a plug adapter depending on their devices.

Drinking water

Tap water is generally not recommended for drinking. Visitors should use bottled or properly filtered water. Bottled water is widely available in cities, hotels, and tourist areas.

Safety

Sri Lanka is generally considered safe for travelers, especially in popular tourist destinations. However, petty theft such as pickpocketing can occur in crowded areas and public transport, so visitors should keep valuables secure.

Body language

Greetings are often done with a slight bow of the head or by pressing the palms together in a gesture similar to the traditional “Ayubowan.” Using the right hand when giving or receiving items is considered polite.

Business hours

Offices typically operate Monday to Friday from about 8:30 AM to 5:00 PM. Shops and markets may stay open later, especially in cities and tourist areas.

Languages

Sri Lanka has two official languages: Sinhala and Tamil. English is widely used in business, tourism, and government communication.

Cultural insights

• Temple etiquette

  Visitors should dress modestly and remove shoes when entering Buddhist temples.

• Respect for religion

  Religious symbols and statues should be treated respectfully.

• Hospitality

  Sri Lankans are known for their friendliness and welcoming attitude toward visitors.

• Tea culture

  Sri Lanka is famous for its tea plantations, and tea plays an important role in daily life.