Tipping

Tipping is customary in Kenya. In restaurants, around 5–10% is typical if a service charge is not included. It is also common to tip hotel staff, drivers, and especially safari guides.

Sockets and voltage

Kenya uses plug type G (British standard). The standard voltage is 240 V with a frequency of 50 Hz.

Drinking water

Tap water is not safe to drink. Bottled or filtered water should be used for drinking and brushing teeth. Avoid ice unless you are sure it is made from purified water.

Safety

Kenya is generally safe for tourists in well-known areas, but petty crime such as pickpocketing can occur, especially in cities like Nairobi and Mombasa. Avoid walking alone at night, keep valuables secure, and use trusted transportation.

Body language

Handshakes are common greetings. It is polite to greet people before starting a conversation. Showing respect and maintaining a friendly tone is important.

Business hours

Offices typically operate Monday to Friday, from around 8:00 AM to 5:00 PM. Some businesses may open on Saturdays; Sundays are generally quieter.

Languages

Kenya has two official languages: English and Swahili (Kiswahili). English is widely used in business and education, while Swahili is commonly spoken in everyday communication.

Cultural insights

• Hospitality

  Kenyans are known for their friendliness and welcoming attitude toward visitors.

• Dress

  Casual clothing is common, but modest attire is recommended in rural areas and religious sites.

• Wildlife culture

  Safaris and wildlife are a key part of the country — follow safety guidelines in parks.

• Respect

  Polite greetings and respectful behaviour are important in daily interactions.