Tipping

Tipping is appreciated but not strictly required in Eswatini. In restaurants, around 5–10% is common if a service charge is not included. Small tips are also given to hotel staff, drivers, and guides.

Sockets and voltage

Eswatini uses plug types M and G. The standard voltage is 230 V with a frequency of 50 Hz.

Drinking water

Tap water is generally safe in urban areas, but bottled or filtered water is recommended in rural regions.

Safety

Eswatini is generally safe for travellers, though petty crime such as pickpocketing can occur in busy areas, including around Mbabane. Standard precautions are advised.

Body language

Handshakes are a common form of greeting. Respectful communication is important, especially toward elders and community leaders.

Business hours

Offices typically operate Monday to Friday, from around 8:00 AM to 5:00 PM. Some businesses may open on Saturdays; Sundays are usually quieter.

Languages

The official languages are Swazi (siSwati) and English. English is widely used in government, education, and business.

Cultural insights

• Monarchy

  Eswatini is one of the few remaining absolute monarchies in the world, and traditional authority plays a major role.

• Cultural festivals

  Traditional ceremonies and cultural events are an important part of national identity.

• Dress

  Modest and neat clothing is recommended in public and rural areas.

• Community values

  Respect for elders and community structures is highly important.