Tipping

Tipping is not customary in Brunei and is generally not expected. However, small tips may be appreciated in high-end hotels or for exceptional service.

Sockets and voltage

Brunei uses plug type G (British standard). The standard voltage is 240 V with a frequency of 50 Hz.

Drinking water

Tap water is generally safe to drink in urban areas, though many visitors prefer bottled water.

Safety

Brunei is considered one of the safest countries in Southeast Asia, with very low crime rates. Standard precautions are generally sufficient, including in Bandar Seri Begawan.

Body language

Handshakes are common greetings, though some Muslims may avoid physical contact with the opposite sex. Use the right hand when giving or receiving items. Respectful and conservative behaviour is expected in public.

Business hours

Offices typically operate Monday to Friday, with shorter hours on Friday due to prayer times. Government offices often operate from around 7:45 AM to 4:30 PM.

Languages

The official language is Malay. English is widely spoken and used in business and education. Chinese languages are also spoken by parts of the population.

Cultural insights

• Islamic culture

  Brunei is a conservative Muslim country — respect religious customs and local laws.

• Dress modestly

  Conservative clothing is recommended in public spaces.

• Alcohol restrictions

  Alcohol sales are heavily restricted.

• Clean environment

  The country is known for cleanliness and well-maintained public spaces.