Tipping

Tipping is customary in Bosnia and Herzegovina. In restaurants, around 5–10% is typical if a service charge is not included. It is also common to round up the bill or leave small tips for taxi drivers and hotel staff.

Sockets and voltage

Bosnia and Herzegovina uses plug types C and F (European standard). The standard voltage is 230 V with a frequency of 50 Hz.

Drinking water

Tap water is generally safe to drink throughout the country and is of good quality.

Safety

Bosnia and Herzegovina is generally safe for travellers. Petty crime such as pickpocketing can occur in busy tourist areas, especially in Sarajevo. Visitors should also avoid marked landmine areas in remote regions and stay on designated paths.

Body language

Handshakes are common greetings. Hospitality is important, and respectful communication is appreciated across different cultural and religious communities.

Business hours

Offices typically operate Monday to Friday, from around 8:00 AM to 4:00 or 5:00 PM. Shops and cafés often open daily, including weekends.

Languages

The official languages are Bosnian, Croatian, and Serbian. English is commonly spoken in tourist areas and among younger people.

Cultural insights

• Cultural diversity

  The country reflects a mix of Balkan, Ottoman, and Austro-Hungarian influences.

• Coffee culture

  Drinking coffee is an important social tradition.

• Religious heritage

  Mosques, churches, and synagogues coexist — respectful behaviour at religious sites is important.

• Hospitality

  Guests are often warmly welcomed and offered food or drinks.