Tipping

Tipping around 10% is customary in restaurants and cafés, unless already included in the bill. Small tips are also appreciated by hotel staff, porters, drivers, and safari guides.

Sockets and voltage

Zimbabwe uses plug types D and G (British-style plugs). The standard voltage is 220–240 V with a frequency of 50 Hz. Travellers from countries using other plug types may need a power adapter.

Drinking water

Tap water is generally not recommended for drinking, particularly outside major cities. It is safer to use bottled, boiled, or properly filtered water, even for brushing teeth. Ice in drinks may also be made from tap water, so it is best to check when ordering beverages.

Safety

Zimbabwe is considered relatively safe for tourists, especially in well-known tourist areas and national parks. However, petty crime such as pickpocketing or bag snatching can occur in crowded places and city centres. Avoid walking alone at night, keep valuables out of sight, and use registered taxis or hotel-arranged transportation whenever possible.

Body language

Handshakes are the most common form of greeting and may last slightly longer than in Western cultures. It is polite to greet people before asking questions or starting a conversation. Pointing directly with a finger may be considered impolite; using the whole hand is more respectful.

Business hours

Standard working hours are Monday to Friday, typically 8:00 AM to 5:00 PM. Many businesses close on weekends or operate limited hours.

Languages

Zimbabwe has 16 official languages, including Shona, Ndebele, English, Chewa, Chibarwe, Kalanga, Koisan, Nambya, Ndau, Shangani, Sotho, Tonga, Tswana, Venda, Xhosa, and sign language. English is widely used in government, education, and business, while Shona and Ndebele are the most commonly spoken languages in everyday life.

Cultural insights

• Dress standards

  Urban dress is generally modern, but modest clothing is recommended in rural areas.

• Greetings matter

  Polite greetings are important before starting a conversation or transaction.

• Respect for elders

  Elders are highly respected and should be greeted first in social settings.

• Hospitality

  Visitors are often welcomed warmly, and sharing food or conversation is an important part of social life.