Tipping

Tipping is customary and expected in Cuba, especially in the tourism sector. In restaurants, around 10% is typical. Tips are also commonly given to hotel staff, drivers, musicians, and guides.

Sockets and voltage

Cuba uses plug types A, B, C, and L. The standard voltage is 110 V (sometimes 220 V in newer hotels), with a frequency of 60 Hz.

Drinking water

Tap water is not safe to drink. Bottled or purified water should be used for drinking and brushing teeth. Avoid ice unless it is confirmed to be made from safe water.

Safety

Cuba is considered relatively safe for travellers, with low levels of violent crime. However, petty theft can occur, particularly in busy areas of Havana. Standard precautions are recommended.

Body language

Handshakes are common greetings. Cuban culture is expressive and friendly, with close interpersonal communication being typical.

Business hours

Offices typically operate Monday to Friday, from around 9:00 AM to 5:00 PM. Shops and services may have irregular hours depending on local conditions.

Languages

The official language is Spanish. English is spoken in tourist areas but is less common elsewhere.

Cultural insights

• Music and dance

  Music, including salsa, plays a central role in daily life.

• Vintage culture

  Classic cars and historic architecture are iconic features.

• Cash economy

  Cash is widely used — access to international banking services may be limited.

• Relaxed pace

  Services may be slower, requiring patience and flexibility.